When dealing with a defensive co-worker or employee, it's not JUST about how to frame an issue so they don't become defensive. It’s also about how to prepare yourself so you don’t have to work so hard to avoid someone’s defensiveness. It’s how to change your perspective in a way that works for you so you can speak your truth WHETHER the person becomes defensive or not.
Aim for lasting change and stronger boundaries-- you don't always have to tolerate highly defensive people at work. It's OK to consider yourself first: what are you looking to achieve that will offer a better situation for you overall—not just for that one moment as you try to manage someone else's inappropriate behavior.
Season 2's preview is live-- check out Episode 13!!
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