Episode 14 is out and it answers the question, "How can I introduce a new idea to a rigid team?" We've all been there: the super resistant team members, but an entire team? That's probably “Learned Helplessness," which is when employees LEARN that their efforts are of no use, that they have no control, and that even when it's in the organization's best interest: they will probably hear NO a lot from leadership.
When you have cultural issues, look at who's leading...
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