Welcome to Ask Christa! Business Questions, Straight Answers, Real Impact

VIDEOS

July 1, 2025

How to keep your boss from interrupting in meetings? (hold all questions 'til the end...) #business

Check out Episode 16 that answers the question, "How do I get my boss to stop interrupting me in MY MEETINGS???"

One of the best ways is to design the meeting so you offer your content in the first half, then you answer questions and take notes or additions in the second half. Your meetings don't have to "happen to you." Meeting management is a skill and a strategy to shape team behavior.

And check out my show Ask Christa! where I review the listener …

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July 1, 2025

Ask Christa! How can we manage time if we have not control of time?

Summary
In this episode, Christa Dhimo explores the complexities of time management, emphasizing that time is a human construct and that managing time is not the same as controlling it. She discusses the importance of understanding personal perceptions of time without the pressure of control, encourages listeners to make friends with time, and offers practical tips for effective time management with a focus on what truly matters in their lives. As always, Christa also offers additional re…

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June 30, 2025

Time Is a Human Invention - That's the First Thing to Know about Time Management #business

In Ask Christa! Episode 21, I answer the listener question "How can we manage time if we have no control of time?"

It's best to first understand what time is: Time is a human construct—it’s built around the concept of splitting up and organizing the days and nights.

It also enables us to organize various aspects of our days while also relating to each other with some common structure, norms, even contributions to society.

But as a construct, I’m not s…

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June 30, 2025

Ask Christa! How Can I Manage Time if I Cannot Control It?

Summary
In this episode, Christa Dhimo explores the complexities of time management, emphasizing that time is a human construct and that managing time is not the same as controlling it. She discusses the importance of understanding personal perceptions of time without the pressure of control, encourages listeners to make friends with time, and offers practical tips for effective time management with a focus on what truly matters in their lives. As always, Christa also offers additional re…

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June 29, 2025

Your Org Structure Might Be Holding You Back! #business #smallbusiness

Want better performance? Look at your org structure. Are teams empowered to make decisions? Is your org design undermining success? Is it an old structure that stifles innovation, or has your organization outgrown it (despite it feeling comfortable to you as a leader?)

Org structure is one of the most strategic levers in a business, yet it is so often overlooked! Check out Episode 19 where I talk about why org structure matters!

And check out my show Ask Christa! where I revi…

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June 28, 2025

Want to avoid the slow decline of business success? TRAIN YOUR MANAGERS!!! #business #management

Check out Episode 18 that answers the question, "Does Management Training Matter?" One of the best ways to slowly and painfully erode your business success-- and lose YOUR BEST EMPLOYEES-- is to move people into management positions without any training.

If you think it's a waste of time, you've got old thinking haunting you. It doesn't take a big investment OR a lot of time to enable managers to be effective on their first day as a manager.

You jus…

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June 27, 2025

Your workplace policies aren't "just papers"-- even if your company wants them to be... #business

Check out Episode 17 that answers the question, "How do I stop putting up with bad behavior at work?" (in this listener's question, they ask about someone who always puts others down)

Your workplace policies have more power than you may think!!!

And check out my show Ask Christa! where I review the listener question, answer using practical tips, then offer additional resources (always in the show notes)!

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June 26, 2025

Ask Christa! What Does a Healthy Work Culture Look Like?

Summary
In this episode of Ask Christa!, Christa Dhimo explores the complexities of workplace culture, emphasizing the importance of employee engagement over mere satisfaction. She discusses how a healthy work culture is characterized by trust and respect, with a mindset that organizational performance is sustained by getting the best out of your employees each day, not the most out of your employees (which often leads to burn out and disengagement). She provides insights on how to identi…

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June 26, 2025

Workplace Culture: It’s Bigger Than Satisfaction #business #leadership #success #work #career

Workplace culture is a competitive value-- a STRATEGIC value-- for a business. It drives WAAAAY more performance, failure, and success than, sadly, many leaders care to understand.

Culture is about the shared behaviors, norms, and values that shape how people work with and relate to one another.

Episode 18 of Ask Christa! Is LIVE and answers the question, "What Does a Healthy Work Culture Look Like? Check it out!!

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June 25, 2025

Giving feedback is SO UNCOMFORTABLE, especially to your boss-- check out the BIC model... #business

Check out Episode 16 that answers the question, "How do I get my boss to stop interrupting me in MY MEETINGS???"

TRUTH: if you have a good relationship with your boss, the best way to get your boss to stop interrupting you is to ASK.

I know it's uncomfortable to provide ANYONE feedback. I learned the BIC model years ago and still use it today: describe the observed Behavior, talk about the Impact of that behavior, then talk about what you'd like to see Cha…

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June 24, 2025

Managing to your employees strengths makes your team (and your biz) competitive... #management

Episode 18 is LIVE and answers the question, "Does Management Training Matter?"

Yup, especially when you think of what management used to be like back when everyone thought managers should focus on developing an employees's weaknesses when in fact, managing to an employee's strengths is what makes the grade.

Check out this episode and follow my show Ask Christa! where I review the listener question, answer using practical tips, then offer additional resou…

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June 23, 2025

Org Structure shouldn't kill your business! #business #smallbusiness #businessgrowth

Small and mid-sized companies often want the most effective strategies, yet several forego the more "boring" aspects of strategy: your organizational structure. Check out Episode 19, which focuses on why organizational structure matters!!

And check out my show Ask Christa! where I review the listener question, answer using practical tips, then offer additional resources (always in the show notes)!

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Ask Christa! Business Questions, Straig…

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June 23, 2025

Ask Christa! Why Org Structure Matters!!! (E18 Bonus; S2E19)

Summary
In this episode, Christa Dhimo discusses the strategic role of organizational structures in business success. She explores various organizational structures, explains how they directly impact employee and organizational performance, and how org structures impact decision-making and employee empowerment. The conversation highlights the importance of aligning organizational structures with business goals to enhance innovation and overall performance.

Takeaways
• Employees…

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June 22, 2025

(Ugh, do I REALLY need to talk to my boss about a coworker's bad behavior??) (yes, well, maybe...)

Check out Episode 17 that answers the question, "How do I stop putting up with bad behavior (put-downs) at work?"

Part of it is knowing your work policies-- and don't shut that down before you understand that many of them are upheld by employment law. Even if you work in a place that seems to disregard employment laws, your in-writing policies have more power than you may think or believe.

But-- yeah, if you have the trust with your boss, that's an import…

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June 21, 2025

Going along to get along at work is draining-- especially with bad behavior at work #business

Check out Episode 17 that answers the question, "How Do I Stop Putting Up with Bad Behavior?" (this one is about someone who puts others down and thinks it's "funny")

Sometimes it's easier to just go along to get along, but that can be really draining also, especially if you feel you're compromising your values while at work.

Check out my show Ask Christa! where I review the listener question, answer using practical tips, then offer addition…

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June 20, 2025

Defensive behavior at work can get to abusive levels... #business #leadership

In Episode 13, I answer a listener question asking how to give feedback to a defensive teammate. We've all been there. Aside from addressing the actual feedback you need to give, you also have to address the defensive behavior that occurs any time you are providing feedback. Defensive behavior can range from off-putting physical cues to outwardly abusive behavior—verbal insults, put-downs, yelling, withholding of information… silent treatment. None of that is appropriate in the workplac…

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June 19, 2025

Interested in a management role? Here are the basics... #management #business #leadership

Episode 18 is LIVE and it answers the question, "Does Management Training Matter?"

Oh boy, yes it does-- we've all had nightmare managers, and ANY improvement would be a BIG improvement.

Here are some basics, and check out my show Ask Christa! where I review the listener question, answer using practical tips, then offer additional resources (always in the show notes)!

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Ask Christa! Business Questions, Straight Answers, Real…

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June 19, 2025

Ask Christa! Does Management Training Matter? S2E18

Summary
In this episode of Ask Christa!, Christa Dhimo discusses the critical importance of management training in today's workplace. She emphasizes that effective management is essential for organizational performance, team success, and employee retention, especially in matrix organizational structures. Christa outlines necessary skills that managers need to develop, such as active listening, diplomacy, and emotional regulation, and the significant impact that well-trained managers …

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June 18, 2025

It's annoying to be interrupted, but there ARE times when an interruption is appropriate #business

Check out Episode 16 that answers the question, "How do I get my boss to stop interrupting me in MY MEETINGS???"

Not all interruptions are equal! There are times when it's appropriate-- even really HELPFUL-- when we are interrupted... but not when it's a power play from someone at work, especially if it's our boss...

Check out my show Ask Christa! where I review the listener question, answer using practical tips, then offer additional resources (alway…

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June 17, 2025

We all AVOID giving defensive co-workers feedback, but there ARE WAYS to do it!! #business

Check out Episode 15 for a 10 minute crash course on how to give defensive co-workers feedback. As always, the segment includes a read-out of the listener question, my quick tips, then additional resources you can learn more from...

There ARE ways to give defensive employees feedback...

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Ask Christa! Business Questions, Straight Answers, Real Impact

© 2025 Christa Dhimo in partnership with Impono LLC and 21st Century Strategies. Ask Chris…

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June 16, 2025

Don't knock the power of your coworker feelings-- your influence and impact depends on it #business

Check out Episode 17 that answers the question, "How Do I Stop Putting Up with Bad Behavior?" (this one is about someone who puts others down and thinks it's "funny")

We've all seen their handy work at work, and some of us have had the great misfortune of having to deal with someone who puts others down at work.

And if you think it's dumb to think about your co-workers' feelings, think again. Your ability to influence and impact their w…

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June 16, 2025

Ask Christa! How Do I Stop Putting Up with Bad Behavior at Work?

Summary
In this episode of Ask Christa!, Christa Dhimo addresses a listener's concern about dealing with a disrespectful coworker whose style is to put others down. She emphasizes the importance of respect and dignity, and the impact respect and dignity has on organizational performance. She discusses how to understand and utilize harassment policies, encourages listeners to seek support and resources to address their challenges, and provides actionable advice on communicating with …

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June 15, 2025

"Learned Helplessness" in #business business when employees give up because of #leadership

Episode 14 is out and it answers the question, "How can I introduce a new idea to a rigid team?" We've all been there: the super resistant team members, but an entire team? That's probably “Learned Helplessness," which is when employees LEARN that their efforts are of no use, that they have no control, and that even when it's in the organization's best interest: they will probably hear NO a lot from leadership.

When you have cultural issues, look a…

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June 14, 2025

When dealing with a defensive co-worker, you don't always have to tip-toe around them... #business

When dealing with a defensive co-worker or employee, it's not JUST about how to frame an issue so they don't become defensive. It’s also about how to prepare yourself so you don’t have to work so hard to avoid someone’s defensiveness. It’s how to change your perspective in a way that works for you so you can speak your truth WHETHER the person becomes defensive or not.

Aim for lasting change and stronger boundaries-- you don't always have to tolerate highly defensive …

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